Returns & Exchanges

At The Rabbit Company, we want you to love your new style, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Simply follow our streamlined process below to ensure your fashion finds are exactly what you dreamed of.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all boutique tags and hygiene seals remain intact and undamaged.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing